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Frequently Asked Questions

  • Is contacting us free?
    Our helpline number is a free number so you dont have to worry about mobile cost.
  • Is the service confidential?
    We take confidentiality very serious at BMHS. You can be sure that our conversation will be strictly confidential.
  • What can I speak to you about?
    You can get in touch about anything that is troubling you, no matter how large or small the issue feels.
  • Is this service for me?
    It is for everyone over the age of 18, particularly if you identify as Black, Asian, and other minority ethnic or socially deprived group.
  • What is the best time to call?
    If you need advice or specialist support for a specific issue, such as a bereavement or domestic abuse, we will provide you with contact details of specialist organisations, which you may find helpful.
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